Get Support

The people involved in ‘Using The Words’ are not qualified to give certified advice around rape, sexual assault and abuse. If you are struggling, or need advice here is a list of services you can contact in the UK.

Rape Crisis

If you have been affected by sexual violence of any kind Rape Crisis can help you. All their centres offer a safe and non-judgmental environment where you can talk freely and confidentially.

Rape Crisis Centres provide a telephone helpline service for women and girls who are survivors of rape, child sexual abuse, sexual harassment or any form of sexual violence. You can call the national helpline to speak to a trained counsellor and who can tell you where your nearest centre is if you would like face to face counselling and support.

Call in confidence: Freephone 0808 802 99 99
Lines are open 12n-2.30pm /7pm-9.30 every day

Broken Rainbow

Broken Rainbow UK is the only National LGBT Domestic Violence Helpline providing confidential support to all members of the Lesbian, Gay, Bisexual and Trans (LGBT) communities, their family and friends, and agencies supporting them.

Broken Rainbow UK runs the only National LGBT Domestic Violence Helpline providing confidential support to all members of the LGBT communities, their family & friends, and agencies supporting them.

Contact: 0300 999 5428
Monday and Thursday 10am to 8pm
Tuesday and Wednesday 10am to 5pm (1pm-5pm Tuesday is a Trans specific service) for general helpline advice.

Southall Black Sisters

Southall Black Sisters is a not-for-profit organisation set up in 1979 to meet the needs of black (Asian and African-Caribbean) and minority ethnic women.

If you or someone you know is experiencing domestic violence, Southall Black Sisters can help with practical help and advice.

They provide general and specialist advice on issues such as domestic violence, forced marriage, honour killings and their intersection with immigration and asylum matters, welfare rights, homelessness and poverty.They provide advice on what immediate steps need to be taken if a woman and/or her children are at risk of violence and need protection. They also provide advice on securing long term support and assistance.

Their holistic service aims to help women and children escape violence and abuse (including forced marriage and honour crimes) and deal with a range of inter related problems.

Helpline:0208 571 0800

National Domestic Violence Helpline

The Freephone 24 Hour National Domestic Violence Helpline, run in partnership between Women’s Aid and Refuge, is a national service for women experiencing domestic violence, their family, friends, colleagues and others calling on their behalf.

The Helpline can give support, help and information over the telephone, wherever the caller might be in the country. The Helpline is staffed 24 hours a day by fully trained female helpline support workers and volunteers. All calls are completely confidential. Translation facilities for callers whose first language is not English, and a service for callers who are deaf or hard of hearing are available.

Contact 0808 2000 247
24 hours a day

Survivors UK (male rape and sexual abuse)

The helpline is for adult men (18 and over) who have experienced childhood sexual abuse or adult sexual assault / rape, as well as their partners and carers. Sometimes callers may feel confused and are not sure if they have been sexually assaulted or not, but our helpline is still here to support you.

0845 122 1201
Monday & Tuesday between 7pm and 9.30pm
Thursday between 12pm and 2:30pm

Stonewall Housing

Stonewall Housing is the specialist lesbian, gay, bisexual and transgender (LGBT) housing advice and support provider in England. We provide housing support for LGBT people in their own homes, supported housing for young LGBT people, as well as free, confidential housing advice for LGBT people of all ages. We also research and lobby for LGBT housing rights, so that all LGBT people can feel safe and secure in their homes.

Advice line 020 7359 5767

Rights of Women

Rights of Women is a women’s voluntary organisation committed to informing, educating and empowering women concerning their legal rights. Founded in 1975, we offer free confidential legal advice to women on our advice line. We offer specialist advice in family law, divorce and relationship breakdown, children and contact issues, women’s asylum and immigration law, domestic violence, sexual violence, discrimination and lesbian parenting. There are also a number of free information sheets you can download free.

Advice line 020 7251 6577 (telephone) or 020 7490 2562 (textphone)

Mondays between 11am-1pm, Tuesdays and Wednesdays between 2pm-4pm and 7pm-9pm, Thursdays between 7pm-9pm and Fridays between 12 noon-2pm


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